Disability Accommodations

Requests for ADA/Rehabilitation Act Accommodations or Complaints


The City of Hoover strives to meet the standards of Title II of the Americans with Disabilities Act (ADA) and Section 504 of the federal Rehabilitation Act for accessibility of facilities, programs, and services by persons with disabilities. Requests for accommodations should be directed to the City's ADA Coordinator at ADA@hooveralabama.gov or by phone at 205-444-7662. Individuals requiring an auxiliary aid or service for effective communications or a modification of policies or procedures to participate in a City meeting/work session should also contact the Office of the City Clerk as soon as possible, but no later than 2 business days before the scheduled meeting or work session, at cityclerk@hooveralabama.gov or 205-444-7557. 

If you have concerns that a program, service, or facility of the City of Hoover was not or is not accessible to you or a member of your family or that the City of Hoover is in violation of the ADA or Rehabilitation Act, please follow the grievance procedure, which is available at the link below.

Grievance Procedures